Frequently Asked Questions

3 Isham Road, West Hartford, CT 06107, in the center of West Hartford's Blue Back Square. The urban boutique hotel is surrounded by shops, restaurants, Showcase Cinemas, and cultural programming. Downtown Hartford is 3 miles east. Bradley International Airport is 20 miles north. Walking score of 95—everything is accessible on foot.

West Hartford Center is Connecticut's most vibrant walkable downtown, combining Blue Back Square's mixed-use development with boutique shopping. The area features independent restaurants, national retailers, art galleries, theater, events programming, and active street life. Guests experience authentic urban village energy where locals and visitors intersect.

Bradley International Airport (BDL) is approximately 20 miles north—a 25-30 minute drive depending on traffic. Taxi, ride-share, and arranged car services are available. The hotel concierge can coordinate airport transportation. The central location makes West Hartford accessible for both air travelers and regional visitors.

The 114-room hotel offers Deluxe Rooms, Superior Rooms, Studio Suites, Junior Suites, One-Bedroom Suites, and Two-Bedroom Suites. Many feature gas fireplaces, oversized soaking tubs, and European-inspired contemporary design. Two-bedroom suites ideal for families and extended stays. All include luxury bedding, premium amenities, and high-speed Wi-Fi.

Yes, connecting rooms available for families and groups. The 114-room hotel offers more connecting options than smaller Delamar locations. Two-bedroom suites also provide family-appropriate space. Advance booking recommended to secure preferred configurations. Contact reservations to discuss family accommodation needs.

The on-site culinary garden provides herbs, vegetables, and edible flowers harvested daily for Artisan's kitchen. Chefs collaborate with the gardener throughout growing seasons, designing dishes around actual availability. The garden is viewable from the restaurant—diners see where ingredients originate.

Yes, ADA-compliant accessible rooms and full accessibility throughout the hotel. Elevators to all floors, accessible parking in the adjacent structure, adapted bathrooms, and accessible public spaces ensure comfortable accommodations. Contact the hotel when booking to address specific accessibility requirements.

Artisan features New England farm-to-table cuisine with ingredients from the hotel's on-site culinary garden and local Connecticut farms. The tavern-style restaurant offers elegant dining room and lounge with countryside estate ambiance. Seasonal outdoor patio dining available in the garden. Private dining accommodates special events. Complimentary breakfast buffet served daily.

The spa specializes in cutting-edge European treatments and advanced techniques. Services include customized massages, innovative facials, body rituals, and comprehensive beauty services. The artistic, peaceful environment feels curated. Therapists regularly train in new modalities, offering treatments typically found at destination spas.

Yes, over 5,000 square feet of event space includes the Grand Ballroom (200 capacity), multiple boardrooms, and outdoor events lawn with fireplace. The combination of indoor sophistication and outdoor garden setting allows diverse event designs. Popular for bar/bat mitzvahs, milestone celebrations, and weddings of 80-200 guests.

Yes, two-bedroom suites provide family-appropriate space with separate living areas. Blue Back Square's family-friendly atmosphere includes cinema, casual restaurants, shops, and programming. Complimentary breakfast buffet daily. The hotel's scale and services maintain luxury while the location provides residential convenience.

Yes, complimentary self-parking for hotel guests in adjacent parking structure. This is unusual for an urban hotel and adds significant value. Valet service also available. Blue Back Square has additional public parking. The central location means many attractions are walkable.

Yes, room service available from Artisan restaurant during operating hours. Menu features farm-to-table selections including items from the on-site culinary garden. Complimentary breakfast is served as buffet in the restaurant rather than in-room. Contact concierge for menu details.

Yes, complimentary high-speed WiFi throughout the hotel including all guest rooms, public spaces, restaurant, garden areas, and spa. Business travelers appreciate reliable connectivity in meeting spaces and work-friendly common areas throughout the hotel.

Elizabeth Park Rose Gardens (1.5 miles), Noah Webster House (historic site), University of Hartford performances, Hartford museums (Wadsworth Atheneum, Mark Twain House) all within 15 minutes. Blue Back Square hosts farmers markets, concerts, and festivals. The hotel balances urban convenience with cultural access.

Blue Back Square offers immediate walkability: Showcase Cinemas, 40+ restaurants and cafes, retail shops, Barnes & Noble, fitness studios, grocers, and entertainment venues. West Hartford Center extends walkability to independent boutiques, galleries, additional dining, and services. Walking score of 95—one of Connecticut's most walkable locations.

Blue Back Square and West Hartford Center offer 100+ dining options including: Grants Restaurant & Bar, Max's Oyster Bar, Treva, Arugula, Plan B Burger Bar, Barcelona Wine Bar, and diverse ethnic cuisines. The concentration and variety eliminate need for transportation. The concierge provides recommendations based on preferences.

Yes, downtown Hartford is 3 miles (10 minutes) with cultural attractions including: Wadsworth Atheneum (oldest public art museum in U.S.), Mark Twain House & Museum, Harriet Beecher Stowe Center, Connecticut Science Center, Bushnell Center for the Performing Arts, and XL Center for sports and concerts.